Neighborhoods · 98040

First Hill

The rise above the north end, off Island Crest Way. Long driveways, side-by-side 600 series pairs and a lot of undercounter wine storage.

First Hill is one corner of the only place we work. Most of what we open here is built into joinery, from integrated columns to undercounter wine units, so panels come off before anything moves and go back exactly as they were.

Undercounter wine storage and beverage units are the calls we take most often up here, and Under the Counter is where their failures are written up one by one.

Undercounter stainless unit seen from above with its lower panel open, a multimeter and nut drivers laid out on a folded towel

First Hill · WA 98040

In their words

What the island says

5.0 / 5549 reviews


  • Second opinion after another shop quoted a whole sealed system. It was a defrost heater and a thermistor — a tenth of the price, and steady for eight months now.

    Peter H. · First Hill · Aug 2025

  • The lower drawer dragged on its runners and iced itself shut. The drain under it was frozen solid and the heater in it had split. Thawed out, new heater, drawer levelled. It glides again.

    Nisha D. · First Hill · Jul 2025

  • The bar unit quit filling two days before we had people over. He came up that afternoon and found the shut-off valve barely open after some plumbing work, plus a scaled inlet screen. Ran all weekend.

    Jeff D. · First Hill · Jun 2026

Mercer Island, WA

A Sub-Zero down in First Hill?

Call with the model number and what the display is reading, and we will tell you what we expect to find before anyone sets out.

(206) 208-3377 Book online instead

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