Field Notes
Work out what is wrong first
These are written off the back of actual calls on the island. If one of them saves you a visit, that is a good outcome for both of us.
- When a Sub-Zero Wine Cooler Will Not Hold Its Zones Upper and lower zones drifting apart, condensation on the glass, and a compressor that never seems to stop. What those symptoms mean on dual-zone Sub-Zero wine storage and what usually fixes them.
- Water, Frost and Ice Inside a Built-In Sub-Zero Pooling water under the crispers, a sheet of ice on the back wall, or frost creeping across the freezer. Three different faults that get reported as one problem, and how to tell which one you have.
Mercer Island, WA
Read it and still not sure?
Describe the symptom on the phone and we will tell you whether it is a visit or something you can settle yourself in ten minutes.